Service

Vertex Plus Elevators & Escalators is dedicated to providing high quality products and an outstanding service support to our customers 24 hours a day, 365 days a year. This has resulted in our large client base which includes theme park, hypermarkets, condominiums, public amenities and many more. Our knowledge and expertise enables us to tailor our products and services to satisfy your particular needs, whether they are for Passenger Lifts, Goods Lifts, Home Lifts or Service Lifts.

Erection:

The Vertex Plus Elevators & Escalators design and planning team is prepared to help our customers through the entire elevator design and installation process with our decades of experience to ensure the best possible elevator solution. Every customer, every building, every elevator installation is unique, which is why we customize every proposal to our customer’s specifications. Our expert technicians will take the time to interact with our customers and examine the unique specifications of the project to accurately scope, design and plan to deliver the best possible results. Our engineering teams will ensure that the transition from design and planning to installation of a final product is seamless.

AVertex Plus Elevators & Escalators installation and planning team provides elevator installation solutions for architects, builders, contractors, and consultants. We install efficient, effective, and reliable elevators, with the key aspect of quality in mind as we never standardize or settle for inferior products.

Service and Maintenance:

Every aspect of our service is aimed at helping you gain maximum return for your investment by ensuring optimum life-long performance of your lifts with the minimum of downtime costs.
Key Service & Product Features:

• Technical support available for the service and diagnosis of all lift or escalator equipment including competitors’.
• Nationwide coverage, and extensive customer support including a 24 hour emergency call-out facility.
• Zoning system, for rapid response times of emergency calls.
• Dedicated office team, trained to deal with all service & emergency call situations.
• Qualified engineers each equipped with mobile phones, full company uniforms and ID cards for maximum security.
• Technical support available for the service and diagnosis of all manufacturers’ equipment.
• Large number of spare components readily available

Modernization:

Vertex Plus Elevators & Escalators’ modernization solutions keep ourclients moving. If your elevators are nearly 10 years old, your building usage has changed, you're receiving complaints, or you're competing with newer buildings, Vertex Plus Elevators & Escalators has the modernization solution. Our proven products and installation process can help improve your equipment's reliability, performance, and aesthetics.